Product Ownership SLA Ownership 24/7 Support Available

Don't let production fires
burn out your team.

We provide Managed Application Support for fast-growing IT companies and SaaS startups. Take back your weekends while we handle L2/L3 support, incidents, and stability.

13+ Years of Experience

Various Sectors

99.9% Uptime

SLA Backed

Dedicated Engineers

L2/L3 Experts

SaaS & Startups

10-200 employees

Your developers built it.
Now they're stuck keeping it alive.

Your CTO shouldn't have to wake up at 3 AM because of a database timeout. Your best architects shouldn't spend their day resetting passwords. Grafyte Infotech acts as your dedicated Production Support Unit, allowing your core dev team to focus on innovation while we maintain stability.

SaaS Startups

10–200 employees. We scale our support as you scale your users. Perfect for high-growth SaaS companies.

SMEs with Custom Apps

We take full ownership of legacy or custom-built applications. No more dependency on original developers.

Offshore Dev Teams

We fill the time-zone gap and provide the "Strong Support Arm" your distributed teams are missing.

How We Operate

From chaos to control in 4 simple steps

1

Assess

We review your current stack, incident history, and backlog

2

Onboard

Assign dedicated engineer, establish SLAs, integrate with your tools

3

Stabilize

Handle incidents, resolve bugs, monitor alerts 24/7

4

Optimize

Proactive prevention, performance tuning, architecture advice

Give your CTO peace of mind.

Join growing IT companies that trust Grafyte Infotech to run their production environments.

Get a Custom Quote